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Home Chemspace Privacy Policy

Chemspace Privacy Policy


Version: 2018/01

Last updated: May 25, 2018

 

  1. Introduction

Chemspace Privacy Policy (hereinafter referred to as “the Policy”) applies to Chemspace Website (www.chem-space.com, hereinafter referred to as “the Website”) and all the Chemspace Products and Services (“the Products and Services”) offered by SIA “Chemspace” and Chemspace US Inc. (collectively “Chemspace”, “we” or “us”). Unless otherwise stated, the Products and Services are provided by SIA “Chemspace” (Ilukstes iela, 38-5, Riga, LV-1082, Latvia) if you reside in the country from the European Union or the European Economic Area or one of the following countries: Switzerland, Serbia, Bosnia&Herzegovina, Montenegro, Albania, Macedonia, Kosovo, Ukraine, Russia, Belarus, Israel, Australia, India, China, Korea, Taiwan, Japan; and Chemspace US Inc. (Princeton Corporate Plaza, 7 Deer Park Drive, Suite M-5, Monmouth Junction, NJ 08852, USA) if you reside in the United States, Canada or the other countries not mentioned for SIA ”Chemspace”.

“Personal Information” or “Personal Data” (hereinafter referred to as “the Information” or “Your Information”) in this Policy means the data that we collect, including but not limited to Name, Surname, Company, Address, Email, Phone, IP address, Cookies, Survey Responses, Data collected from the web forms on the Website, or data inserted on a Website.

“You” in this Policy refers to individuals, who access, use, or interact with the Website and/or the Products and Services.

“Registered User” (hereinafter referred to as “User”) means visitor of the Website who has registered on the Website by filling the Registration form.

“Profile” means a user account on the Website with all the information provided by the User and the Information on the activity of the User. Only a Registered User has Profile.

“Partner” means a supplier with advanced features and additional privileges to use Chemspace, signed the Partnership Agreement. Current Chemspace partners are FCH Group, Enamine Ltd, and UORSY (UkrOrgSyntez Ltd).

“Distribution agreement” means a written document between Chemspace and selected suppliers, namely Abamachem Ltd, BCH Research LLP, Curpys Chemicals Ltd, FCH Group, Intermed Ltd, Selena Chem Ltd, and UORSY (UkrOrgSyntez Ltd), granting the rights to Chemspace to represent these companies and sell their Products.

“Designated Countries” means the countries of the European Economic Area (EEA) and Switzerland.

“GDPR” means REGULATION (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)

 

We may amend this Policy at any time by posting the amended version on the Website with the version and the effective date shown. We will announce any changes to this Policy on the Website and/or via email.

If you disagree with this Policy, please do not access the Website, do not use the Products and Services, and/or interact with any aspect of Chemspace business.

 

  1. Scope

This Policy covers the Information that we collect about you when you use the Website and/or our Products and Services, or otherwise interact with Chemspace. The Policy describes the following topics:

 

  1. The Information that we collect

We collect the Information about you:

You have a choice to select the Information we are able to collect. You may decline when we ask you to provide Your Information. The lack of the Information that is essential to create your Profile on the Website, may prevent you from using the Products and Services.

3.1. The Information you provide to Chemspace

You may provide us with the following Information:

3.2.The Information that we collect when you use our Products and Services

We collect certain information about you automatically when you visit our Website or interact with our Products and Services. This includes but not limited to:

3.3.Information that we collect by using Cookies and analytics technologies

We use Cookies and similar technologies to collect information about the Pages you view, the links you click on, and other actions you do when using the Website and within our advertising and/or email content (e.g., newsletters). For more information about our use of Cookies and how to control them please see the section “Cookies and analytics technologies that we use on the Website”

3.4.Information provided by other sources

We collect information about you:

 

  1. The legal basis of processing of the Information we collect

The legal basis for the processing of your Information that we collect is your consent and/or any other applicable legal basis, such as our legitimate interest in engaging in commerce and offering the Products and Services to you; research and development of the Products and Service and to protect our legal rights and interests.

  1. Storage period for the Information we collect

We store your Information for the time necessary to provide the Products and Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies:

 

  1. Purposes of using the Information that we collect

We use the Information that we collect for the following purposes:

 

  1. Sharing the Information that we collect

Chemspace is not in the business of selling the Information provided by you to third parties.

We share the Information that we collect about you when:

 

  1. Protection of the Information that we collect

We implemented a number of security measures to protect collected personal data against accidental or unlawful destruction or loss, misuse, unauthorized access, modification, disclosure or access and against all other unlawful forms of processing.

A list of measures we implemented for personal data protection:

 

  1. Transfer the Information that we collect internationally

 

We may process and store your Information on our servers located in the United States.

The Website is hosted in the United States that means that we may transfer the Information submitted by you through the Website outside the Designated Countries. Your emails sent to us are also stored on our email servers hosted in the United States.

We may use service providers based outside the Designated Countries to help us provide our Products and Services to you and, therefore, we may transfer your Information outside the Designated Countries for providing you with our Products and Services and advertising materials.

We take steps to ensure that when your Information is transferred outside the Designated Countries by our service providers and hosting providers, the appropriate measures and controls are in place to protect the Information in accordance with all applicable data protection laws and regulations.

A transfer of personal data to the service providers, which are located outside the designated countries, is carried out on the basis of an adequacy decision (Article 45 of GDPR) or is governed by the appropriate contract and/or standard contractual clauses between SIA “Chemspace” or Chemspace US Inc. and corresponding service provider (Article 46 of GDPR).

By using our Website, Products and Services or by interacting with us in the ways described in this Policy, you consent to the transfer of your information outside the Designated Countries in the circumstances set out in this Policy. If you do not want your information to be transferred outside the Designated Countries you should not use the Website, our Products and Services.

 

  1. Ways to access and/or control your personal information

You choose which Information you want to share with Chemspace. You can find the ways to control your Information in the Services menu of your account. For all other requests, you may contact us to request assistance, the contact details are provided in the Contacts section.

A list of choices to access and/or control your information includes:

 

  1. Cookies and analytics technologies that we use on the Website

A Cookie is a small piece of information that is saved on your computer when you visit the Website. It is a legitimate and useful tool to analyze the effectiveness of the Website design and advertising, and to verify the identity of Users engaged in online transactions. We use the following Cookies:

Name

Provider

Type

Expiry

Purpose

Necessary Cookies. Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

PHPSESSID

chem-space.com

HTTP

Session

Preserves user session state across page requests

_csrf

chem-space.com

HTTP

Session

Used by the framework for providing protection from csrf attacks

cart

chem-space.com

HTTP

Session

The cookie contains an ID and lets the site keep track of you as you add different things to your cart. Each item you add to your shopping cart is stored in the site's database along with your ID value. When you check out, the site knows what is in your cart by retrieving all of your selections from the database

Functionality Cookies. These cookies enhance the functionality of website by storing your preferences. Functionality cookies record information about choices you’ve made (such as your username or language) and allow us to provide more personal features.

_gaexp

chem-space.com

HTTP

76 days

used by Google Optimize and contains the expiration date for the experiment expressed in terms of days since the Unix epoch (Jan 1, 1970). Its purpose is to remove the cookie value for expired experiments.

AB_test

chem-space.com

HTTP

2 months

used by Google Optimize and helps to determine which variant of the design should be shown users. The expiration date of the cookie is 2 months.

timezone

chem-space.com

HTTP

29 days

cookie that is used for a storage of the timezone of a current browser in order to display users their time

сontact_link

chem-space.com

HTTP

Session

cookie, used to check if use proxy to connect the Website. If you use proxy we kindly remind you that the website can work incorrectly.

Statistics Cookies. Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

_dc_gtm_UA-#

chem-space.com

HTTP

Session

Used by Google Tag Manager to control the loading of a Google Analytics script tag

_ga

chem-space.com

HTTP

2 years

Registers a unique ID that is used to generate statistical data on how the visitor uses the website

_gat

chem-space.com

HTTP

Session

Used by Google Analytics to throttle request rate

_gid

chem-space.com

HTTP

Session

Registers a unique ID that is used to generate statistical data on how the visitor uses the website

Marketing Cookies. Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers

_hjIncludedInSample

chem-space.com

HTTP

Session

Determines if the user's navigation should be registered in a certain statistical place holder.

ads/ga-audiences

google.com

Pixel

Session

Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behavior across websites

collect

google-analytics.com

Pixel

Session

Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.

MUID, MUIDB

bing.com

HTTP

1 year

Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronizing the ID across many Microsoft domains.

_uetsid

chem-space.com

HTTP

Session

Microsoft Bing Ads Universal Event Tracking (UET) tracking cookie. Used by Bing Ads to re-engage visitors that are likely to convert to customers based on the visitor's online behavior across websites.

Change your consent.

We also use some analytics technologies to provide functionality of our Services:

Google Analytics. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how you use the Website and other parts of the Services. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser or within the application, however please note that if you do this you may not be able to use the full functionality of the Website. By using our Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You can opt out of data collection or use by Google Analytics by clicking a link:

https://tools.google.com/dlpage/gaoptout

Hotjar. Hotjar helps us understand how users use our Website (mouse movements, clicks, scrolling etc.). For this purpose, Hotjar uses cookies to collect information including standard internet log information and details of visitors' behavioral patterns upon visiting our Website pages.

You can opt out of data collection or use by Hotjar by clicking a links:

https://www.hotjar.com/legal/compliance/opt-out

  1. Your Data Controller

In the context of Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), SIA “Chemspace” and Chemspace US Inc. are considered as joint controllers with appropriate agreement signed between.

If you reside in the European Union or one of the following countries: Switzerland, Norway, Serbia, Bosnia&Herzegovina, Montenegro, Albania, Macedonia, Kosovo, Ukraine, Russia, Belarus, Israel, Australia, China, Korea, Taiwan, Japan - you are contracting with SIA “Chemspace” (established under the laws of Latvia and having its principal place of business at Ilukstes iela 38‐5, Riga, LV‐1082, Latvia).

If you reside in the United States of America, Canada or the other countries not mentioned above, you are contracting with Chemspace US Inc. (established under the law of state of New Jersey of the United States of America and having its principal place of business at Princeton Corporate Plaza, 7 Deer Park Drive, Suite M-5, Monmouth Junction, NJ 08852).

The company you are contracting with is your Data Controller, and is responsible for the collection, use, disclosure, retention and protection of your personal information in accordance with this Policy, General Data Protection Regulation (GDPR), as well as any applicable national laws.

  1. Contacts

If you have questions or concerns about how your information is handled, please direct your inquiry to SIA “Chemspace”, if you are a resident of the European Union or one of the following countries: Switzerland, Norway, Serbia, Bosnia&Herzegovina, Montenegro, Albania, Macedonia, Kosovo, Ukraine, Russia, Belarus, Israel, Australia, China, Korea, Taiwan, Japan.

If you are a resident of the United States of America, Canada or the other countries not mentioned above, please contact Chemspace US Inc.


SIA “Chemspace”

Ilukstes iela 38-5

Riga, LV-1082

Latvia

E-Mail: info@chem-space.com

Chemspace US Inc.

Princeton Corporate Plaza

7 Deer Park Drive, Suite M-5

Monmouth Junction, NJ 08852, USA

E-Mail: support@chem-space.com